The “warranty for life” across the company’s entire flow range of BIO-SEA units assures ship operators of the through-life robustness, reliability, and performance of their installations.
“The introduction of a whole-life warranty across our entire range of water treatment and disinfection solutions not only signifies the confidence we have in our technology, but it disrupts the market’s current preponderance for suppliers to ship and forget about their systems once installed,” said Simon Marshall, BIO-UV Group’s Deputy Managing Director.
Valid with a three or five-year aftermarket service agreement, the warranty is contingent on a BIO-SEA system being installed and operated in full compliance with the operation and maintenance manual; that servicing is undertaken by a certified BIO-UV technician; and that any replacement parts or consumables are supplied directly from BIO-UV Group or its official network.
Warranty for life customers can also benefit from pre-commissioning inspection and reporting, system commissioning and start-up, scheduled and reactive maintenance, plus system training.
“Based on the support we have provided operators of our water treatment technologies in other industrial markets, we know that proper maintenance prevents further investment in new systems,” said Jean-Philippe Picard de Muller, BIO-UV Group’s After Market Director.
The BIO-SEA warranty package follows the recent introduction of an aftercare service plan which provides support, servicing and spare parts throughout the operational life of the BWTS installation.
“With most ships now operating ballast water treatment systems, shipowners have to start looking at service and support business models to ensure their systems remain compliant,” said Picard de Muller.
“Ultimately, a compliance and performance agreement minimizes the risk of non-compliance, providing peace of mind that a BIO-SEA ballast water treatment system will not fail port state control inspection and result in costly downtime or penalties.”
For a fixed annual fee, BIO-SEA operators have access to ongoing OEM support, discounted spare parts and consumables, annual inspections, scheduled maintenance, and operator training.
Visitors to this year’s SMM in Hamburg, will be able to learn more at BIO-UV Group’s exhibition booth in Hall A1, Stand 114. The company will also be exhibiting a new DW UV reactor specially developed for a ship’s drinking water system, along with BIO-SEA M and BIO-SEA L Mini ballast water treatment units.
